Is your business plagued by a bad review from an angry customer? Do you wish you had more positive reviews of your business to feature on your website? In either situation, online review management can help. With a review management service, you’ll be better able to moderate and share the...
How Negative Reviews Affect Your Business
Seeing negative reviews about your business posted online can be disheartening. However, negative reviews are something every business must deal with. Even with the best service, you may not be able to avoid a nasty 1-star review from a grumpy customer. Still, you can help guide the conversation when it...
Developing Your Online Reputation Management Strategy
If reputation management isn’t already on your marketing checklist, it should be. Whether your business specializes in fine dining or roof replacement, your online reputation will have a huge impact on how often customers are requesting your services. In fact, 91% of people read online reviews about local businesses prior...
What to Know about Review Management
These days, online reviews have nearly as much power as word-of-mouth recommendations. 91% of people read online reviews about local businesses. Perhaps even more surprising is the fact that most of those people put as much trust in reviews as they do in personal recommendations. However, you don’t have control...
Online Marketing Through Hard Times
Online reviews have become key in a pandemic-driven world. That’s because, in the midst of this great upheaval, customers need businesses they can trust; online reviews are a proven, easy way to find them. Business owners ignore this simple truth at their peril, because: CUSTOMERS ALREADY RELY ON ONLINE REVIEWS ...