It’s no secret that reviews posted about your business online can have a strong impact on your bottom line. Without many reviews at all or even a lack of recent reviews, potential customers may be uncertain about your business and choose a competitor with more current positive feedback. Alternatively, negative...
What Is Online Review Management?
Is your business plagued by a bad review from an angry customer? Do you wish you had more positive reviews of your business to feature on your website? In either situation, online review management can help. With a review management service, you’ll be better able to moderate and share the...
How Negative Reviews Affect Your Business
Seeing negative reviews about your business posted online can be disheartening. However, negative reviews are something every business must deal with. Even with the best service, you may not be able to avoid a nasty 1-star review from a grumpy customer. Still, you can help guide the conversation when it...
Developing Your Online Reputation Management Strategy for 2021
If reputation management isn’t already on your 2021 marketing checklist, it should be. Whether your business specializes in fine dining or roof replacement, your online reputation will have a huge impact on how often customers are requesting your services. In fact, 91% of people read online reviews about local businesses...
What to Know about Review Management
These days, online reviews have nearly as much power as word-of-mouth recommendations. 91% of people read online reviews about local businesses. Perhaps even more surprising is the fact that most of those people put as much trust in reviews as they do in personal recommendations. However, you don’t have control...